ABOUT K ALPHA
K ALPHA was born out of the need for world-class XRF instrument service and support in the United States.
Out technical and management teams have decades of industry expertise on all sides of high-tech analytical instrumentation and are ready to provide you with responsive customer support that begins before the sale. This includes XRF Analyzer sales, certification & calibration, as well as on-site evaluations, preventative maintenance – even instrument training sessions for your staff.
We provide responsive sales, service and application support for handheld and bench top coating thickness testers, material elemental analyzers, metal hardness testers, and material phase ID products that utilizes XRF (x-ray fluorescence), eddy current, magnetic induction, micro-resistance, LIBS (laser-induced breakdown spectroscopy), or Raman technology.
Thank you K ALPHA for the excellent service and professionalism you always provide. I especially want to thank the Support Team for going above and beyond to locate the standards that we recently shipped to the wrong location. I was very impressed at how quickly your team was able to locate them and also extremely grateful at how quickly they were calibrated. Superb service!
We are very pleased with the Bowman analyzer and K ALPHA support. When we had a problem, K ALPHA came over to fix it in a timely manner. Very Happy Customer!!!
Bowman is an awesome system- built like a tank!
K ALPHA has always been there for our facility when service has been needed for our XRF equipment. Their knowledge and expertise has allowed us to quickly get back up and running minimizing equipment downtime and customer disruptions. Whether we have a general inquire or significant issue, our questions and concerns are taken seriously. This is the level of service that makes us want to continue our business relationship with K ALPHA.
We depend on K ALPHA for calibration of our XRF and ultrasonic coating thickness testing equipment. The accuracy of our Testing equipment is critical in our processes. K ALPHA delivers the services needed for us to be confident that our equipment is performing accurately and optimally.
I would like to take a moment to thank K ALPHA for your continued support and service. I have used K ALPHA for four years and the service and support they have provided was above and beyond what I’ve gotten with other companies. I would enthusiastically refer others to K ALPHA.
K ALPHA is a good vendor for our company, whether it be service/support, calibration or purchasing new supplies. The lead time is well within industry standards. I plan to continue doing business with K ALPHA as our needs call for their services.
I have been using K ALPHA for many years and have never been disappointed. If I have a problem with my CMI PLATING TESTER their customer service is the best. Their technicians are very knowledge and very experienced with our equipment. And always come with a good attitude. I WILL definitely recommend K ALPHA to those who want good service.
I can always count on K ALPHA to keep me compliant with recertification reminders and prompt service. The staff and technicians are knowledgeable, professional and kind. Great company to do business with!
At first we were nervous about going with Bowman, a ‘newer player’ in XRF market. After seeing and now using Bowman, we made a very wise choice. We continue to be impressed with its capability.